Privacy Policy

Personal Information: When you create an account, we collect your name, email address, phone number, and profile details. Vendors may additionally provide business name, address, category of service, and payment information.

Usage Data: We automatically collect information about how you interact with the platform, including pages visited, search queries, bookings made, messages sent, browser type, IP address, and device information.

Content You Provide: This includes reviews, ratings, photos, messages exchanged between users and vendors, event details, and any other content you submit to the platform.

Payment Information: When you make or receive payments through EventTrey, we collect transaction details. Payment card information is processed securely by our third-party payment processors and is not stored on our servers.

We use the information we collect to:

• Provide, maintain, and improve our platform and services
• Process bookings, payments, and transactions between users and vendors
• Facilitate communication between event planners and vendors
• Personalize your experience and provide relevant vendor recommendations
• Send transactional notifications about bookings, messages, and account activity
• Send marketing communications (with your consent) about new features and promotions
• Monitor and analyze usage patterns to improve platform performance
• Detect, prevent, and address fraud, abuse, or technical issues
• Comply with legal obligations and enforce our Terms of Service

Between Users and Vendors: When you make a booking or send a message, relevant information is shared between the event planner and the vendor to facilitate the transaction.

Service Providers: We share data with trusted third-party service providers who assist us in operating the platform, including hosting, payment processing, email delivery, and analytics.

Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, safety, or property of EventTrey, our users, or the public.

Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

We do not sell your personal information to third parties for their marketing purposes.

EventTrey uses cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for platform functionality, such as authentication and session management.
• Analytics Cookies: Help us understand how users interact with the platform so we can improve our services.
• Preference Cookies: Remember your settings, such as language and display preferences.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete personal data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the information provided below.

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention or financial record-keeping).

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: